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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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D4Walls LLC

June 5, 2024

5  out of  5 rating by D4Walls LLC
""Rich at State Farm Insurance is an absolute gem-well Rock :-) His extensive knowledge and industry expertise shine through in every interaction. Whether you're navigating Auto, Life, Home insurance, Rich is committed to doing the right thing. He provides clear answers and attentive service, ensuring you understand your coverage options while aggressively looking for savings for you-The Customer! Real Property Management-Vitality"
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Shawna Woods

February 15, 2024

5  out of  5 rating by Shawna Woods
"Rich Ziegler is the pinnacle of professionalism, the level of customer care he and his staff extend is beyond compare. Rich took the time to talk with me about what I really needed. I would not trust my family's insurance needs to anyone else. Highly recommend."
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September 11, 2023

5  out of  5 rating by BILL FAVINI
"Rich Ziegler was able to save me about $1,400 a year in auto insurance coverage compared to "Flo"...and it took about 5 minutes. Thank you Rich!"
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Peter Briggs

September 2, 2023

5  out of  5 rating by Peter Briggs
"Rich is exactly what I'm looking for as an insurance agent: He is thoroughly knowledgeable about all aspects of insurance, he makes it understandable for me, he explains the pros and cons of the various options, and he makes sure that everything is consistent. For example, when I switched to him he reviewed my auto policies and immediately pointed out differences in coverage that didn't make any sense. He also gave me tips for reducing the cost of coverage, such as safe driver training. He has a no-nonsense approach and I trust him implicitly. I highly recommend him."
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Jarrett session

February 22, 2023

5  out of  5 rating by Jarrett session
"Great people, Very professional. Always helpful when I call."
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December 8, 2022

5  out of  5 rating by Daveo
"Great Service!!, Josh, thanks so much for helping me out!!!"
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nilsson garrett

November 11, 2022

5  out of  5 rating by nilsson garrett
"Rich and his team have always been amazing. State Farm is a great company and this is a top notch agency! They got my windshield deductible down to nothing and they are a total pleasure to work with!"
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Annette Duren

November 11, 2022

5  out of  5 rating by Annette Duren
"Always great working with Rich on my insurance, and I’ve saved money on my auto, renter and life insurance. Thanks for all you do to help me!"
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Madison Duren

November 11, 2022

5  out of  5 rating by Madison Duren
"I’ve been a client of Rich’s for about 3 years now, and have always experienced the utmost level of service and care from him and his staff. Just recently I had an issue with my Drive Safe and Save discount, and Rich helped me troubleshoot the problem so I can keep getting a discount for my safe driving. I’ll always appreciate Rich for his unbeatable customer service!"
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vetri k

November 7, 2022

1  out of  5 rating by vetri k
"Beware of the troubles. Home insurance with Satefarm is frustrating and makes it feel like a lifetime mistake as they reject every roof claim after a hail and storm damage putting you in the spot where you can’t even switch to other insurance due to the rejected claim history in your records. All the other insurance companies seems to be doing a good job. I am going through a pain of finding a new home insurance company after 10 years after couple of claim rejection. Heard the similar stories from few of my friends with Statefarm."
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Emilio Betancourt

October 24, 2022

1  out of  5 rating by Emilio Betancourt
"I called to this office with my representative from Geico in order to try and fix an issue with two policies active at the same time. A representative by the name of Brandon showed no care and even hung up the phone on us. Wow! State farm does not care. I will never do business with them again."
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Matt Anderson

February 3, 2020

4  out of  5 rating by Matt Anderson
"Rich is an alright guy, even if his office staff dull."
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Avary Shapiro

October 25, 2019

5  out of  5 rating by Avary Shapiro
"Rich is absolutely amazing. Not only did he save us a large amount on our business/car insurance, but he did a great job of educating us along the way. We feel very cared for throughout the process and that he had our best interests in mind with his suggestions."
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Robin Knight

October 25, 2019

5  out of  5 rating by Robin Knight
"Rich is a wonderful agent. When I was involved in a hit and run, his first concern was my safety. I have been with Rich for almost 5 years now and have all my policies and even my auto loan with him. He and his team are super friendly and very responsive. 5 stars all day!"
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Oguz Oguz

April 20, 2019

1  out of  5 rating by Oguz Oguz
"I already had state farm commercial auto insurance and needed to transfer the policy from TN to GA. I called them on Feb 10th 2019 and since April 5th 2019 they could not get me GA insurance. First they told me it need to be reinstated which will take 15 days and one month process the application. For 2 months they can not get the insurance. If you are state farm policy holder and going to transfer insurance from another state do not waste your time with them. Where in the world transferring a simple insurance would take over 2 months? I spoke with my previous state farm agent Miss JOY. She was shock that I still did not get my insurance in Georgia. We could simple cancel the insurance and could get a new policy in Georgia, but we did not.(same premium) They should know about that. They dont have any idea about transferring insurance from another state. You need to register in Georgia once you moved. Also, they gave me a blinder which should be fine to register your vehicle at the dmv. However, the blinder was not good dmv does not accept that. They dont know how the blinder should be."
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Pete Brown

March 14, 2018

5  out of  5 rating by Pete Brown
"Being in the mortgage business I understand the importance of having the correct coverage on ones home. I refer all of my clients to Rich since he is so passionate about helping clients and putting them in the right coverage. He is extremely knowledgeable and efficient."
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Kyle Jones

March 13, 2018

5  out of  5 rating by Kyle Jones
"I recently had an opportunity to talk with Mr Ziegler about my home and car. He was extremely thorough. His passion is obvious. When you are looking for a insurance consultant, you are missing out if you if you don’t talk to Mr. Ziegler. He was able to save me money and get better coverage. I highly recommend him."
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Mark Cammarota

March 13, 2018

5  out of  5 rating by Mark Cammarota
"Rich is a hard working agent and I would highly recommend him for all of you Insurance needs."
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Out of Order

February 10, 2016

5  out of  5 rating by Out of Order
"By far the best customer service experience I have had with an insurance company. Rich knew exactly what type of insurance we needed and asked all the right questions to make sure we were not paying for things we did not need. As a small business owner that has been open for about a year every penny counts. I highly recommend Mr. Ziegler to be your insurance agent."